Terms and Conditions
Refund on order
All order are made to order. All sales are final.
We do not provide exchange or refund based on change of mind.
Selection of choices
Kindly double check on your selection of size, colours, etc.
As all order are made to order, we do not provide exchange or refund based on wrong choices of selections or change of mind.
All selected frames made from our website or store are subject to availability from our main supplier. As much as we will keep track on the frame availability from the main supplier, occasionally the stock take / tracking are out of our control.
If the frame that you have opted for is out of stock, we will update you. You will then need to opt for another frame option. No order refund will be given if the initial frame that you have opted for is out of stock. We will only provide refund of frame cost if the new frame cost lesser then the initial selection.
All our lead time is reflected in every product page, FAQ page and here. We do not provide refund if you felt that the production takes longer to your liking.
If you receive your order in unsatisfactory or with defect conditions, update us. We will rectify and solve the issue for you. We can be reach via whatsapp at 8817 7696.