Eid Mubarak to you!
Alhamdulillah. We are blessed to be given the opportunity to observe another month of Ramadan and reach the month of Syawal.
During this period, The Islamic Decor would normally receive a higher influx of orders as compared to other months of the year. Before you decide to place an order with us, please take some time to read through our Ramadan/Syawal order FAQ.
When will my order be ready?
All orders placed via our website are made to order. Which means, what you will receive is brand new.
Upon receiving your order, we will immediately begin the process of planning.
As all artworks and orders are made with love and care, we will take a considerable amount of time to complete each of them.
Our Lead Time for artworks are estimated as follows:
Decal Artwork - 2 to 8 weeks
Printed Series - 4 to 8 weeks
Frame Acrylic - 4 to 8 weeks
Frame Mirror - 4 to 8 weeks
3D Series- 6 to 12 weeks
Exclusive - 8 to 14 weeks
*Estimated lead time above might be extended due to any unavoidable circumstances.
Once your orders are READY, we will notify you via email with regards to the collection or delivery details.
I have already placed an order before Ramadan, will I receive it in time for Eid?
We can't give you a firm assurance that orders placed before Ramadan will be ready for or before Eid. (refer to above lead time)
On our side, we are doing our best. We have significantly cut down on our store operating days and hours so that we can focus more on production.
I already placed an order, how do I check my order status?
All orders made are recorded in our system. InshaAllah, no orders will be missed.
If you have not receive a confirmation email from us with regards to the delivery / collection details, it would mean that you order is still in production.
You may however, check your order status with us via WhatsApp. We hope you would also understand that the time taken to check on the progress of your order, means lesser manpower time to cater for production.
We greatly appreciate if you could be patient with us and wait for your confirmation email.
Do you have Ready Stock Artwork?
Yes we do have a variety of ready stock artworks which is only available in our store where you may purchase directly off the shelf. You may choose to bring them home on the spot or opt for our delivery services.
What is the Store Operating Hours?
Currently Closed and Re-Opens 17th May
Mon to Sat: 12pm to 7pm
No appointment Required
Where are you located?
8 Kaki Bukit Road 2 #03-05/06
Lift Lobby A
Ruby Warehouse Complex S417841
For any further queries, do reach out to us via WhatsApp at 9806 5656. Please expect delays in reply during this period. We appreciate your kind understanding. Thank you.