All orders are made to order which means it is brand new.
It will takes us 5 to 28 working days to prepare your order.
Eg, a wall decal order will take a shorter time frame to prepare compare to acrylic or mirror orders.
For order(s) that opted for Self Collect, you will be update via your mobile number once it is ready for collection.
For order(s) that opted for Delivery by Courier Service, you will be update via your mobile on the date and timing of your delivery by Service Provider. Delivery by Courier Service is handled by a third party service (service provider) that provide delivery service on behalf of The Islamic Decor. We / service provider DO NOT accept any special request on timing or days. Once your order is ready, The Islamic Decor will inform service provider to make the collection from us. Service provider will then attempt to make delivery on the next working day base on their own timing / route / availability. In the case that no one will be at your reflected address for the collection, arrangements will be made between Service Provider and you.
For order(s) that opted for Installation Service, the date and time you have selected via checkout is the confirmation unless updated to our team or by our team on changes.
All international orders will be update via your email with your tracking number once your order have been shipped out.